IVF treats patients from around the world. Previously, long distance consultations were done by phone. Now many of the advantages of an in office consultation can be acheived with secure, online video consultations.

 

Who can video consult?

 

Any of our patients can have a consultation by video chat though it is mainly intended for patients who live far away from our offices. Video can be used fo your initial consultation or a return consult.

 

Does insurance cover a video consultation?

 

No. Insurance companies will typically not cover consultations done by phone or through video. When setting up an appointment, if you request a video consultation, an IVF1 staff member will advise you of the consultation fee. Payment is by credit card at the time of service.

 

Which video chat services does IVF1 utilize? 

 

Currently, IVF1 uses the free service offered by Google called Google Video Chat. If you don't already have have this service, its pretty easy to install.

 

How do I install Google Video Chat?

 

First, you will need a Gmail account. If you don't have one, you can get one for free here.

Next, install the voice and video chat plugin

 

That's it, your ready to have a video consultation. Make sure you are logged in to your Google account at your consultation appointment time. When you hear the "ring", click the green button that says "answer". Now you are online with the doctor!

  

Will IVF1 provide technical assistance if I am having trouble installing video chat?

 

No. You are responsible for establishing and maintaining your computer, internet access, Gmail account, webcam and video chat service.

 

Can I use another video chat service such as Skype or Apple FaceTime?

 

Not at this time. However, if there is enough interest, we may add these other services. Send us an email and tell us which service you would like to use.